Privacy Policy

Last updated: this policy should be reviewed and dated by the clinic before the site goes live.

Who we are

Ava Aesthetics & Laser is an aesthetics and laser clinic offering clinic and mobile appointments. For any question about your data, contact us at info@avaaesthetics.co.uk or on 07810 797130.

What we collect

• Contact details you give us — your name, phone number and email address
• The treatment you have enquired about and how you'd prefer to be contacted
• Anything you choose to write in the enquiry message field
• Medical and consultation records created during your appointments, held separately from this website

Why we use it

We use your contact details to respond to your enquiry, arrange appointments and provide aftercare. We use consultation records to assess suitability and deliver treatment safely, which is a legal and professional requirement.

What we don't do

We do not sell your data, and we do not share it with third parties for marketing. We will not add you to a mailing list from an enquiry alone.

How long we keep it

Enquiries are kept only as long as needed to deal with them. Clinical records are retained for the period required by professional and insurance obligations.

Your rights

Under UK GDPR you can ask for a copy of your data, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us and we'll deal with your request. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Please note

Please don't include sensitive medical information in the website enquiry form — anything relevant can be discussed confidentially during your consultation.

This page is a working draft. Before publishing, have it reviewed by a solicitor or your insurer so it accurately reflects how the clinic actually handles data.